I will admit to tearing up a little whilst reading this. However, I hasten to add, that has more to do with me being an emotional pansy than the book actually being genuinely moving.
Overall, it was meh. War veteran cum maintenance man arrives in the afterlife and, with the help of five people he knew in life, learns how he mattered, how his life was important, how he affected the lives of others.
The writing was easy on the brain, but there was not a single sentence or turn of phrase that left a mark. I'm pretty certain that in a few more weeks I won't even recall who the five people were, it's just that bland. People who recommend this tend to use the word 'profound', don't believe it.
We see out of our lives, if we were to see into them we would gain a different perspective. That's stating the obvious, not profundity.